What to expect.

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NOTIFICATION

MARK UTILITIES

Before our teams begins construction, we will provide you with a notification that includes when we will need to access the utility easement on your property, what to expect during construction and how to protect your property and pets.  We also provide you with our local business partner’s contact information.

State law requires the marking of lines before digging can occur in public utility easements. You will notice different color markings and flags that will pop-up in your community. Please don’t remove the markings; doing so may delay construction or pose a safety risk to our crews and the community.

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FIBER INSTALL

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RESTORATION

Our local teams take the utmost care and respect for the communities we serve and expand into. We use state-of-the-art equipment to install fiber lines with the least amount of disruption. Our teams are ready to respond to your feedback. 

Yes, construction can be messy, and it can take time. But our teams are committed to making sure construction areas are restored to at least as good of a condition as we found it.

CONNECT TO THE XFINITY NETWORK

Once construction is complete, your home and business will have access the new Xfinity network. Learn more about the latest service plans and offers here.

What are public utility easements?

Utility easements are one of the most common types of easements for private property, which generally allow public utility companies access to the property for the purpose of installing, repairing and maintaining utility equipment. These include: overhead electric, telephone and television lines, underground electric, water, sewer, telephone, and cable lines. They exist because it’s significantly more efficient for utility companies to run lines in straight lines through neighborhoods rather than around individual parcels of land. Watch the video below to see how crews utilize utility easements.

Eagle Creek & Estacada

We are continuing to build our Xfinity network to serve more neighborhoods in Eagle Creek and Estacada.

Our network construction teams completed their work in April 2024 to build the Xfinity network in Eagle Creek and Estacada. More than 3,200 homes and business in Eagle Creek and Estacada now have access the Xfinity network. Learn more about the latest service plans and offers here.

Hubbard

Our Xfinity network now serves neighborhoods in Hubbard.

Our network construction teams completed their work in September 2021 to build the Xfinity network in Hubbard. More than 1,300 homes and business in Hubbard now have access the Xfinity network. Learn more about the latest service plans and offers here.

Mt. Angel

Heads up, Mt. Angel! 👋 We’ve activated the Xfinity network in your neighborhoods.

Our network construction teams completed their work in November 2023 to build the Xfinity network in Mt. Angel. More than 1,000 homes and business in Mt. Angel now have access the Xfinity network. Learn more about the latest service plans and offers here.

Silverton

We are continuing to build our Xfinity network to serve more neighborhoods in Silverton.

Our network construction teams completed their work in April 2024 to build the Xfinity network in Silverton. More than 4,500 homes and business in Silverton now have access the Xfinity network. Learn more about the latest service plans and offers here.

Stayton

We are coming soon to Stayton!

Construction is set to begin to build the Xfinity network in Stayton. We expect to extend our network to more than 2,700 homes and businesses. We expect to begin offering services to approximately 1700 customers starting December 2024 and we will work with residents to keep them informed.

For questions or concerns about construction work being performed in Stayton, please contact our business partner – Fisk Communications at (360) 314 -4454 and info@fiskcomm.com. If you’d like to be notified as soon as our technicians have completed construction, and you’re able to order Xfinity or Comcast Business services, please provide your contact information to pre-register and one of our service professionals will be glad to contact you.

Sublimity

We are coming soon to Sublimity!

Construction is set to begin to build the Xfinity network in Sublimity. We expect to extend our network to more than 1,000 homes and businesses. We expect to begin offering services to approximately 600 customers starting April 2025 and we will work with residents to keep them informed.

Woodburn

Our Xfinity network now serves neighborhoods in Woodburn.

Our network construction teams completed their work in November 2022 to build the Xfinity network in Woodburn. More than 9,000 homes and business in Woodburn now have access the Xfinity network. Learn more about the latest service plans and offers here.

Frequently Asked Questions

Before construction begins, you’ll likely see crews marking the ground. The activity may even be in your yard. This is critical work. It helps our business partners identify what is buried.

Please do not remove these flags or markings. They are very important in making sure construction is able to be completed as quickly and as safely as possible.

Before construction begins, you’ll likely see crews marking the ground. The activity may even be in your yard. This is critical work. It helps our business partners identify what is buried.

Please do not remove these flags or markings. They are very important in making sure construction is able to be completed as quickly and as safely as possible.

Before construction begins, you’ll likely see crews marking the ground. The activity may even be in your yard. This is critical work. It helps our business partners identify what is buried.

Please do not remove these flags or markings. They are very important in making sure construction is able to be completed as quickly and as safely as possible.

• Watch for the notifications. It is easy to miss a mailer, door hanger or phone call as spam.
• Keep your pets in your house. If access is needed to your backyard, please make sure your pets are safe and secure during the time period provided by Comcast.
• Be patient. Comcast is having a new, state of the art network built across these rural communities and bringing the full suite of services to Oregon. Comcast and our business partners are working to complete this work as quickly and safely as possible.
• Be aware of construction workers. All construction workers and people placing door hanger messages will be wearing a safety vest and a badge identifying themselves as a Comcast employee or an authorized Comcast contractor.

Large truck and trailers carrying directional drilling machines, backhoes, and water. Medium to large aerial lift vehicles to place and perform aerial splicing.

The below image provides a high level overview of what a typical construction site looks like from a bird’s eye view.

To provide Comcast service in your community, our team needs to place above ground connection points that link to underground fiber lines. These connection points are pedestals or peds, which are generally light green plastic housing that encloses and secures the network connections.

Peds serve specific network engineering needs, particularly in mountain towns. Their above ground design and placement provides a more secure connection space and avoid service impacting damage from water and ice. Above ground peds are also much easier and faster to service in the event of a network issue or outage.

To ensure the highest quality connection, peds need to maintain a relatively close distance to the associated home or business. The combination of these factors in addition to staying in the public right of way or utility easements creates some critical limitations on where peds can be placed.

Our business partners are working in collaboration with Comcast Design to minimize the number of pedestals in each neighborhood, to the extent possible, and place them in the least obtrusive locations.

Comcast invests billions of dollars in our network across Oregon to ensure residents and businesses have access to the most innovative video, broadband, security, home and voice products available.

Technology is at the core of what we do – powering our fiber-rich network. We are extending it deeper into neighborhoods and closer to homes. We’re driving the industry with our major technology partners to redefine the technologies that you use to enjoy entertainment, connect and communicate now and into the future.

Our team will be notifying potential customers of anticipated service dates as soon as construction begins.