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Service Restoration is Top Priority as Oregon/SW Washington Grapples with the Aftermath of Freezing Rain and Record-Breaking Snow

2 weeks ago

Comcast technicians in Oregon and SW Washington are working as quickly and safely as possible to restore your connection. “Salem looks like what you’d see after a tornado or hurricane.” That’s the blunt assessment from Travis Thetford, VP of Technical Operations for Comcast Oregon/SW Washington. The snowstorm mixed with freezing rain has resulted in tens […]

Filed Under: Customer Experience
Tagged With: corvallis, ice, outage, Portland, Salem, snow

Third Eye Books Goes Digital with a little help from Comcast RISE

2 months ago

Among the sweeping changes 2020 brought was the loss of the brick and mortar location of Third Eye Books, an Afrocentric bookstore owned by Michelle Lewis and Charles Hannah. Striving to maintain Third Eye as a resource for history, culture and knowledge in turbulent times, the entrepreneurs rolled with the punches. They pivoted to online […]

Filed Under: Community Impact
Tagged With: black owned business, Portland, rise, third eye books

Black-Owned Italian Restaurant, Amalfi’s, Focuses on Survival After 62 Years of Success

2 months ago

“My grandfather started this restaurant in 1959,” says Kiauna Floyd with justifiable pride.  “It was then called The Pizza House.  But my grandfather wanted to be at the top of the listings in the Yellow Pages, so he changed the name to Amalfi’s, in honor of his visit to the Amalfi Coast of Italy.” Sixty-two […]

Filed Under: Community Impact
Tagged With: amalfis, black owned business, covid, Portland, rise

R.A.A.P. and RISE: Supporting People of Color Struggling With Mental Health Issues

2 months ago

“I’m passionate about de-stigmatizing mental health in the Black community,” says DeShawn Williams, a licensed clinical social worker.  “We don’t want to be seen as weak.  No one wants to say, ‘I have a problem.’”  Providing Black youth and families in Portland with mental health counseling is the mission of his business, R.A.A.P. Counseling and […]

Filed Under: Community Impact
Tagged With: bipoc, black owned business, covid, Portland, rise

Comcast Internet Essentials Enhancements Meet Critical Needs of Local Families

7 months ago

Rebecca Brown and her children

above photo: Rebecca and her kids enjoying last summer by Rebecca Brown, Director of Community Impact, Oregon/SW Washington It’s hard to believe that Fall is quickly approaching.  Pumpkin Spice Latte is making its annual appearance, and back-to-school season is already upon us.  It’s a busy time, but one I always look forward to, in part […]

Filed Under: Community Impact
Tagged With: beaverton, hillsboro, internet essentials, keizer, Portland, Salem

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Customer Experience

Travis Thetford, Comcast VP of Technical Operations Talks about R&R: Recovery and Restoration

1 week ago

Q: Of course, the numbers change hourly, but how would you summarize our restoration effort? A: We’re seeing about a 50% drop in customer outages every day, … Read More...

Community Investment

The Comcast logo.

Comcast Plaza Dedicated at Portland Mercado

3 years ago

Just before Christmas, Comcast celebrated our strengthening partnership with the Portland Mercado, a community of more than 16 permanent businesses on SE Foster … Read More...

Comcast Business

Comcast Business Keeps Customers Connected During Wildfires

5 months ago

The Linn County Fairgrounds in Albany have become an emergency shelter for wildfire evacuees, and Comcast Business has stepped up to help the fairground keep … Read More...

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