Comcast Logo
  • Facebook
  • Twitter
  • YouTube

Comcast Oregon

  • About
  • Be Prepared
  • Contact

School is Back; The Weather – and Clocks – are Changing, but Safety is Still First

4 years ago

School has started, the Pacific Northwest rains have arrived and the clocks are changing. For Comcast technicians, those factors combined means making sure we’re practicing safe habits and being extra careful on the roads.

We take different approaches depending on the seasons, which each have different challenges. With winter comes harsh weather, but autumn brings us our most unpredictable pedestrians; rambunctious school kids heading on and off buses, walking to school, and running around near busy roads. We train our drivers each school year so that we can make sure they’re prepared and contributing to Comcast’s culture of safety—one that continually evolves and improves.

Image

“Safety is about employees and the communities where they work and live,” explains Jamal AbuSneineh, Comcast Oregon/SW Washington’s safety manager. “Making sure everyone, especially children, are safe and our employees go back home to their families are our top priorities.” With 400 Comcast trucks on the road in this region on any given day, Jamal has safety on the mind every moment.

At Comcast, we’ve set our sights on word-class safety standards, and we work tirelessly to achieve our goals. There’s no one-size-fits-all approach.

“Everyone must be involved and participating from the top to the bottom of the organization,” explains AbuSneineh. “There’s a focus on culture and compliance with leadership and a focus on well-being and competency with the front-line.”

Mindfulness may be a popular buzzword these days, but it’s not psychobabble. Mindful driving is a way to increase awareness in the vehicle and prepare for split second reactions that can be the difference between a sudden stop and a collision.

“A mindful driver is someone who’s alert, who’s always scanning, who’s always looking for potential hazards,” explained AbuSneineh.

Friendly competition is another way we encourage our employees to engage with trainings and stay enthusiastic about being cautious. The coveted Monthly Golden Safety Award recognizes the team that accomplishes the most safety activities and has the best safety record. In addition to encouraging employees to meet standards, we empower them to go above and beyond.

Image

We also invite our communities to be the judge of our driving. Every time an Xfinity truck passes your home, take a look at the “How’s my driving?” sticker on the back door. While 20% of the calls we get are compliments, we take the ones that aren’t very seriously. We process them as they’re received and make sure that there’s coaching and training assigned to drivers as needed.

Safety is important to us. Each employee has their own reasons to be cautious on the road, and ensure they go home to their families. “At the end of my safety presentations I often show a picture of my two year old granddaughter,” said AbuSneineh “I work safely for her.”

Filed Under: Customer Experience
Tagged With: Daylight Savings, Portland Student, Road Safety, safety, School, Weather, Xfinity Truck

Customer Experience

Comcast Customer Using Eye Gaze Technology

Comcast Joins United Spinal to Improve Technology Access for People with Disabilities

1 month ago

  -by Erin Taylor, Director of Tech Access, United Spinal In honor of Global Accessibility Awareness Day (GAAD), United Spinal is proud to highlight our … Read More...

Community Investment

New Xfinity store in Springfield, Oregon

Wait ‘Til You See What’s in Store in Springfield!

8 hours ago

While June 30th is the anticipated date for the soft opening of a new Xfinity store in Springfield, construction is slightly ahead of schedule, much to the … Read More...

Comcast Business

Edwin Pereira, Comcast Business Technician

As Seen on KEZI: Comcast Business is Powering the Eugene Riverfront Festival

2 weeks ago

Building a World-Class Infrastructure for a World-Class Event By Mike Cerullo | Jun 16, 2022 EUGENE, Ore. - Crews are installing broadband internet … Read More...

Terms of Service. Privacy Policy. Do Not Sell My Personal Information. Copyright © 2022 Comcast Corporation. All rights reserved.

Comcast Logo

This site uses cookies to enable your digital experience. By continuing to use this site, you agree to the use of cookies as described in our Privacy Policy.

I agree
Manage consent

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Necessary
Always Enabled
Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.
CookieDurationDescription
cookielawinfo-checkbox-analytics11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functional11 monthsThe cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-others11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performance11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
viewed_cookie_policy11 monthsThe cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.
Functional
Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.
Performance
Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.
Analytics
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.
Advertisement
Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.
Others
Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.
SAVE & ACCEPT