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Service Restoration is Top Priority as Oregon/SW Washington Grapples with the Aftermath of Freezing Rain and Record-Breaking Snow

2 weeks ago

Comcast technicians in Oregon and SW Washington are working as quickly and safely as possible to restore your connection. “Salem looks like what you’d see after a tornado or hurricane.” That’s the blunt assessment from Travis Thetford, VP of Technical Operations for Comcast Oregon/SW Washington. The snowstorm mixed with freezing rain has resulted in tens […]

Filed Under: Customer Experience
Tagged With: corvallis, ice, outage, Portland, Salem, snow

Salem Area Boys and Girls Club Become Oregon’s First Comcast Lift Zone Sites

2 months ago

By Sue Bloom, Chief Executive Officer, Boys and Girls Club of Salem, Marion and Polk Counties Boys & Girls Clubs are all about hope – to even the playing field for the amazing, wonderful youth we serve. Clubs provide youth a safe place to belong where they can broaden their vision of what is possible […]

Filed Under: Community Impact
Tagged With: Boys and Girls Club, covid, distance learning, lift zone, Salem

Comcast Internet Essentials Enhancements Meet Critical Needs of Local Families

7 months ago

Rebecca Brown and her children

above photo: Rebecca and her kids enjoying last summer by Rebecca Brown, Director of Community Impact, Oregon/SW Washington It’s hard to believe that Fall is quickly approaching.  Pumpkin Spice Latte is making its annual appearance, and back-to-school season is already upon us.  It’s a busy time, but one I always look forward to, in part […]

Filed Under: Community Impact
Tagged With: beaverton, hillsboro, internet essentials, keizer, Portland, Salem

Partnerships with Comcast Make Distance-Learning and Employment Searches Possible for Thousands in Oregon/SW Washington Region

10 months ago

Internet Essentials, Comcast’s offering for low-income families and individuals to connect to the internet, has proven critical for thousands of school-age kids and job-seekers in the across Oregon/SW Washington during the Covid-19 crisis. As schools across the region face the reality of what started out as an extended Spring Break, and then suddenly became the […]

Filed Under: Community Impact
Tagged With: covid, internet essentials, keizer, pcc, portand, pps, Salem, sksd, worksystems

Meet Charlie: Salem’s Own Tech Hero

3 years ago

“I want to work for Comcast when I grow up.”  Not something you expect to hear from a 6-year old, right?  But that’s what Comcast Tech Charlie Tribbey heard from her daughter, and it’s what her daughter told her whole kindergarten class. Charlie is a tech supervisor, a mother of two and the wife of […]

Filed Under: Customer Experience
Tagged With: Salem, Tech Hero, technician

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Customer Experience

Travis Thetford, Comcast VP of Technical Operations Talks about R&R: Recovery and Restoration

1 week ago

Q: Of course, the numbers change hourly, but how would you summarize our restoration effort? A: We’re seeing about a 50% drop in customer outages every day, … Read More...

Community Investment

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Comcast Plaza Dedicated at Portland Mercado

3 years ago

Just before Christmas, Comcast celebrated our strengthening partnership with the Portland Mercado, a community of more than 16 permanent businesses on SE Foster … Read More...

Comcast Business

Comcast Business Keeps Customers Connected During Wildfires

5 months ago

The Linn County Fairgrounds in Albany have become an emergency shelter for wildfire evacuees, and Comcast Business has stepped up to help the fairground keep … Read More...

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